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      5' x 5' Unit Standard 1st floor

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National Self Storage

10560 N Loop Dr, El Paso, TX 79927

Office Hours
MON - FRI9:30am - 5:30pm SAT9:30am - 4pm SUNClosed
Gate Hours
DailyOpen 24h
Google Reviews
rating 4.2
Write a Review

A Google User

9 years ago
rating 5.0
Bonnie has great customer service, she is very sweet and makes it very easy our transition. Thank you Bonnie!

joseph beltran

2 years ago
rating 5.0
Great price on storage very clean ac inside the storages and they are 24hr.

Beto S5

3 years ago
rating 5.0
Excelente servicio

Victor Rios

2 years ago
rating 5.0
I like the service.

Joshua Engbrecht

1 year ago
rating 5.0
Excellent prices. Very good convenient location. Opened 24/7 with your gate code. If youre looking for self storage this is the place. They also have nice climate control units.

rj morris

1 year ago
rating 5.0
Excellent customer service. Highly recommend National Self Storage. Thank you Carmen Esquivel (Mgr.) North Loop - El Paso, Tx.

Tina Gil-Medina

1 year ago
rating 5.0
Clean and secure

Yoli Holden

11 months ago
rating 5.0
Service is great every time I go in to make my monthly payment.

javier Navarro

11 months ago
rating 5.0
Awesome customer sevice. Quick and easy

rj morris

1 year ago
rating 5.0
Excellent customer service. Highly recommend National Self Storage. Thank you Carmen Esquivel (Mgr.) North Loop - El Paso, Tx.

Gentian S. Nikoliqi

7 months ago
rating 5.0
I highly recommend this place to anyone! I've rented a storage here since March, and I am very happy with my decision. I have checked prices of storage companies that include from Santa Teresa up to here in Socorro. This place has the lowest rates of all They offer climate controlled units and do support military with a very generous discount. Everytime I stop by the office, I am greeted with smile from very friendly neighbors who sit at the chair in from of the office, and the office manager, Ms Carmen, who works here. After renting for a couple of months, I went and emptied the storage, and left the door open, so I can stop by next day and clean it. Unfortunately, I forgot about that and came back after three days. I saw the lady had closed the door I had left oppen, and she had cleaned the dust that was collected inside for those months. I really feel bad for that, because it was my job to clean it, and the lady did not charge me extra for nothing. Not only that, but she made sure to cancel my auto pay, so I won't get charged anymore, since she new I came back from overseas and will not need the unit anyone. Thank you ma'am, I really do appreciate it!

Libby Harris

3 months ago
rating 5.0
The best part of renting a storage unit from this location is Carmen. She always greets me by name and with a smile. Carmen is always helpful whenever I have a question or a concern. I never had any problems with this location, other than the El Paso sand/dirt that creeps in the units. I believe this location is well maintained and monitored properly.

Adolf Rivera

4 months ago
rating 5.0
Amicable staff and great service. Reasonable rates and clean units.

Cheyenne Urquidi

2 weeks ago
rating 5.0
Awesome!!! This lady was very professional and knowledgeable about the storage facility. From day one she explained the capacity size of storages and up keep of this storage facility is truly a 10+ . Very clean. Thank you for having such a wonderful, awesome, agent manager as Ms. Carmelita.

Rikku Gomez

1 year ago
rating 4.0
Afforable

Rachael Rios

6 months ago
rating 4.0
The manager at the location on Northloop in Socorro is helpful and willing to help in anyway possible.

Ruben Nunez

5 months ago
rating 4.0
Great friendly service

Saul Garcia

2 years ago
rating 3.0
Just make that you don't get charged for insurance , you own a home you have it akready, renters insurance counts.

Christina Joslin

5 years ago
rating 2.0
Manager does not return calls in a timely manner. No one is available when calls are made to the office. Always have to leave a message.

Chuco Diaz

3 months ago
rating 2.0
Staff is friendly and but out of no where rates went up even for a small storage I had one in the verry back and rates kept going up for no reason for too pricey was promised another unit never got it suposibly put me on the list never got a call it was available when. I called they had already gave it to someone else when I wanted to move

Miguel Contreras

4 years ago
rating 1.0
Its hard to get a hold of someone by phone or when im their no one is at office and you ring door bell and they take their time.

maya rivas

8 months ago
rating 1.0
Had the worst experience they put a lock on my storage by mistake and couldn't get the lock taken off till the next day. Called customer service 4 times and no one could contact the general manager. We moved our stuff somewhere else.

Erika Macias

4 months ago
rating 1.0
Always pay on time, never been late at all, never caused issues. Went to grab some stuff to make a yard sale and it had a red lock on it, if I had not gone who know what they would have done with our belongings. We also asked for a large unit when we first purchased the storage unit. She promised she would call and never did. Claims its clean but when I opened my storage it had about 2 inches of dirt covering our items. Awful place and experience.
See all Reviews
rating 2.0
1 Review
Write a Review

Christina J.

1 year ago
rating 2.0
They keep raising the rates every few months. And not telling clients about the rate changes before hand. Need better customer communication.
  • 24 Hour Cameras
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Se Habla Espanol