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StorageMart

1850 SE Miehe Dr, Grimes, IA 50111

Office Hours
MON - FRI9:30am - 6pm SAT9:30am - 5pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.4
Write a Review

Courtney Deuel

3 years ago
rating 5.0
Very nice and clean! Good prices and convenient location .

Kerry Brown

3 years ago
rating 5.0
Very clean facility and friendly management that went out of their way to accommodate my needs.

Chris Andersen

3 years ago
rating 5.0
Mary was very friendly and took the time to explain everything to me very thoroughly. Excellent security and customer service.

Mariah Nikole

3 years ago
rating 5.0
This location was very helpful the lady was nice

Tony Swigart

3 years ago
rating 5.0
I store my kids here

Andrew Sitz

4 years ago
rating 5.0
I am impressed with the above and beyond service of the team at StorageMart in Grimes. They always seek ways to make your experience the best possible and I am sure that they have done much more than what I am even aware about.

Jennifer Brandt

6 years ago
rating 5.0
"I have really enjoyed using the Budget Storage Rental Spaces in Grimes. I had no idea where to go or how to start renting a storage unit. Sarah was extremely helpful and made getting things set up very easy. We have been pleased with the cleanliness of the units and grounds are very well maintained. It is a very safe and friendly environment. I would recommend this Budget Storage to anyone in the area."

Dale Dooley

2 years ago
rating 5.0
Thanks to Mary at the Grimes StorageMart and the new very clean storage area we had SUCESSFULL move. Mary could not have been more helpful in answering my many questions be fore I signed the lease. Thank you again Mary.

Nathan Dick

2 years ago
rating 5.0
Very easy to get started.

Brad Jorgensen

3 years ago
rating 5.0
I was a Storage Mart patron for 8 years with the last 5 at the Grimes, IA location. The facilities are excellent and the staff you interact with are friendly and do their best to take good care of you. Their auto bill makes paying for your unit very easy. The grounds are always well maintained and easy to get in/out of. I would highly recommend them!

Trucker Brad

3 years ago
rating 5.0
Outstanding Customer Service at this location. Mary wouldn't let me leave unless I completely happy with the unit. She gave me a great price on a convenient storage unit that fit my needs!

The Card N All

2 years ago
rating 5.0
We just started our lease there and Mary was wonderful to work with. She took her time to go over everything with us. Great facility and clean.

Jeremiah Foley

2 years ago
rating 5.0
Storage Mart was a good place to rent a unit. I had a unit that was climate controlled and secure. I had easy access and the customer service was excellent. This is the second time I rented a unit from Storage Mart and will absolutely rent from them again in the future.

Todd Harrell

2 years ago
rating 5.0
Very nice storage property! The manager Mary is very helpful and professional!

Jasna Blazevic

2 years ago
rating 5.0
Very friendly staff & clean units! Reserved online. Very easy process.

Donita Higbee

1 year ago
rating 5.0
Very kind and made sure my property and myself were safe. Aireanna and Ashley both stayed late for me....nothing but excellent customer service.

Cathy Davis

1 year ago
rating 5.0
Clean facility, well lit and friendly service.

Rev. Larry D. Troxel

1 year ago
rating 5.0
Very helpful local manager. Good facility.

Tiffany Berkland

1 year ago
rating 5.0
StorageMart has been extremely helpful throughout our moving process. We needed a unit asap and called them. They were able to get us a unit the same day within our preferences. Thank you so much team, we enjoy the facility.

Edie Stephens

1 year ago
rating 5.0
They were friendly, helpful and it was clean and easy to.get in and out. I would use them again.

Whitney Wolf

1 year ago
rating 5.0
Ashley at the Grimes location was so helpful while I have been moving my things out. I have had only great experiences here. If you need to store your things somewhere, this is the place!

Barbara Whitmer

1 year ago
rating 5.0
I was so impressed with the quality of the storage facility and excellent friendly service in Grimes that I chose StorageMart again in Toronto when completing my move to Canada.

Rod Moulin

7 months ago
rating 5.0
Clean, secure an well lit.

Sophie Pepper

6 months ago
rating 5.0
I had a great experience renting storage units here. Crystal and Meghan were awesome. They were very friendly and helpful. I even made a change an hour after all the paperwork was done for one unit and wanted to move to a different unit instead. Crystal was super nice about it and didnt make me feel like it was any trouble at all, even though she had to do all the paperwork over again.I really thought that was great customer service. Meghan was very flexible with my needs for moving to bigger or smaller units each month. The pricing was very fair and they made sure the monthly specials always worked in my favor. The units were new, clean and well lit. The gate codes always worked great. The parking was easy for loading and unloading. They have dollys in each building for customer use. The only concern for me was its sometimes hard to get anyone on-site to answer the phone and the call center staff are friendly but dont always follow through. The call center person said I would get an email after we hung up containing a form to fill out (when I gave 2 weeks notice to move out), but the email didnt come. I was later told I didnt need a form, so that was a bit confusing. I really wanted an email confirmation that I had given proper notice, but it didnt come. Overall, a positive experience and I will definitely rent there again in the future and do highly recommend Storage Mart in Grimes.

Jason Russell

3 months ago
rating 5.0
Great service. The storage unit was clean and easy to access.

Sonny Lyles

2 years ago
rating 3.0
Great prices but my furniture accumulated mold while in storage

Jerry Brimeyer

2 years ago
rating 3.0
I have really appreciated the service provided by Mary, the facility manager. Very, very helpful. A couple downsides, the unit we selected had water leaking into it so we had to move to a more expensive unit. Also, we were required to buy Value Coverage Plan (insurance) although my homeowners policy covers my property while in storage. The fee would be refunded only after I provided a copy of my policy dec page. Outside of that, the facility is clean and secure, and reasonably priced.

Vicki Peters

1 year ago
rating 3.0
Office not open the stated hours. It is frustrating when you take time off of work in the middle of the day to go out there and the office is not open. other than that that unit were clean and I could not see evidence of rodents at all. Units are easily accessible

T MEUER-CRAWFORD

4 years ago
rating 2.0
Terrible customer service and mis-communication directly from the manager who never even looked at my storage units that I had with them before they "assumed" stuff. No adjustment on monthly rent due to gate not working either.

Michael Churchill

1 year ago
rating 1.0
Some fine used car salesman tactics here. Wheeling and dealin. I guess it is a storage facility so I shouldnt expect much more.

Joe Boy

7 months ago
rating 1.0
Never anyone in the office for the hours that are posted on the door, snow removal was awful. Always drifts and snow pack in the doorways.

Eva Newton

6 months ago
rating 1.0
Worst customer service. I reserved and paid for a unit. It ended up I could move in early then expected. I called and cancelled it. The gal said no problem and she would refund my $69.02. I never received a confirmation or the refund. I talked Ashley 3 times. First time she was friendly and said she would look into it. I talked to her again and she was rude and said she could find no evidence that I had ever rented anything. I showed her the confirmation for the unit # and payment. She said she would send it to the IT Department. She called a few days later and left a message to call. I called 3 times left message once. I drove out there and she said she was busy and I would have to dispute it. I did and Discover Card is dealing with them. Good thing I didnt pay cash, I would have any recourse as my credit receipt was worthless. She acted like I dropped 2 cents on the ground and no big deal if I couldn't find it. Takes 60 days for the dispute. Eva Newton.
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rating 5.0
1 Review
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Nick S.

6 months ago
rating 5.0
Ashley in the office was very helpful. The units are clean and well lit. I would recommend this storage facility to anyone.
  • 24 Hour Cameras
  • Climate Control
  • Online Bill Pay