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A-1 Self Storage

9701 Camino Ruiz, San Diego, CA 92126

Office Hours
MON - FRI9am - 6pm SAT, SUN9am - 5pm
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.9
Write a Review

Darrell Dunlap

1 week ago
rating 5.0
Clean, well kept storage facilities. Service is great. Sprayed for pests. Never see any pests unlike some competitors in area.

Celeste Jepson

2 weeks ago
rating 5.0
Grace and Chris are awesome!! Incredibly time effective and very helpful and informative. Ill definitely be using them again if I ever need to make a move :) thanks friends!

Brendan Moaratty

3 weeks ago
rating 5.0
Great location and clean. Professional staff on hand and very helpful. Thank you Grace for all your help. Grace was off the clock and still continued to assist my wife as a returning customer to show her the grounds and unit location. Grace was extremely helpful and went above and beyond. The customer service alone Helps me at ease knowing my belongings are in safe hands. Another great part of this location is that you have access to your unit 24-7 on larger ground units. Great place and fair prices. Plenty of units to choose from that are all easy to access.

Shienna Mondejar

4 weeks ago
rating 5.0
Grace and the rest of the staff have been so flexible, helpful, and wonderful at A-1 Self Storage. I have been so pleased with the service here.

BigDaddy Ken

1 month ago
rating 5.0
Pinky was very helpful in picking out our unit. We were also able to reserve the unit at the price given at that time!!! Close to home and reasonable prices!!!

jlacanilao13 .

1 month ago
rating 5.0
Staff at this location are great. From the first day till i moved out the staff are friendly and helpful though out the process. Had a unit for over two years here and no issues with getting access. Facility is always clean during my visits. Emails about upcoming holiday hours is always helpful. I will definitely be back here again if i need extra storage in the future.

Tim W

1 month ago
rating 5.0
Grace was very helpful. Stayed late and answered all my questions regarding the unit. Made me feel comfortable comfortable.

Christopher Harley Ellis

1 month ago
rating 5.0
Clean facility with friendly and informative staff! All questions answered and sign up was quick and consistent.

deante risher

2 months ago
rating 5.0
I rrally like the staff and they are very helpful and understanding. I highly recommend keeping all you then !!#

raul barron

2 months ago
rating 5.0
Awesome place very clean and very friendly staff!!! I highly recommend getting a storage here best rates and easy access!! Grace and Pinky are awesome!!!

Stephanie Paule

2 months ago
rating 5.0
Grace is the best! Enthusiastic and thorough service. 10/10 would recommend.

KathyS

2 months ago
rating 5.0
The staff at A-1 Self Storage made renting our unit a breeze! The facility is clean and set up to be secure. Their price beat the competitors - highly recommend!

Haimanot Shimelis

4 months ago
rating 5.0
Grace was super helpful throughout the whole time we were there. Even got some perks of some good cup of joe.

Sudharshan D

4 months ago
rating 5.0
Great customer service, very clean facility and priced just right. Highly recommended.

Bryon Brown

4 months ago
rating 5.0
One of the best Self Storage facilities in the area. Very clean and well kept lockers with easy access and friendly staff to help with all your needs.

Sariah Kilroy

4 months ago
rating 5.0
Grace was so helpful and answered all our questions! She was able to find us the most cost effective unit on the ground floor and give us exactly what we need to facilitate our upcoming move. She really lightened the day and made this process stress-free!

steve kha

4 months ago
rating 4.0
Claudia was very professional and helpful. I walked in thinking this was u-haul since I made an appt. However, she was so pleasant to talk too I decided to rent my storage on the spot. Kiddo w the exceptional customer service.

Patricia

5 months ago
rating 5.0
Awesome, friendly staff, and prices!!

Josh Wilke

5 months ago
rating 5.0
Great big drive up unit!

Steven Dunlap

5 months ago
rating 3.0
Alittle misled about 24hr access. It's only for drive up units which are huge and expensive. Pricing still decent but also not all storage is climate controlled either so alittle misleading on the website! Hate that ! Just tell me how it is

Chris Angus

6 months ago
rating 5.0
This place is great. The service is always with a smile. Reasonable pricing. You could almost about live there.

Matthew Segars

6 months ago
rating 4.0
Good place love that it's 24 hour! Large storage garages!!

Anabel Cuenco

10 months ago
rating 5.0
Just started using this company, and first time using this type of service but so far so good ! Amazing customer service (like, above and beyond ). Have not had any issues thus far, and process is quite easy . Good quality units , comfortable to use , and has very convenient operating hours. Edit: 1 over a year later. Must say Im still satisfied with this place but don't care for their frequent price increases. They do give you ample notice though . Our rent has gone up about $40ish in about a year! Researching other facilities to see if this is avoidable. Just seems like a significant increase in such a short amount of time in my opinion. Edit #2: after posting my concern about my rate increase, I was promptly contacted by management to apologize for the inconvenience and to make things right. While the rate for this year was corrected, I was informed the rate would still go up next year. I appreciated their effort and how they value their customer satisfaction. If you don't mind paying a bit more than some competitors, and customer service and quality is a priority to you, I'm certain you will be happy with this facility. If you're on a super budget crunch you might be able to find decent units for cheaper at other places but might run the risk of not having as attentive customer service.

Deborrah Richards

1 year ago
rating 5.0
Staff was very friendly and I got immediate assistance when I needed it. The storage space is climate controlled and very clean. Security is great. This is my second time using this storage and I highly recommend it for anyone who needs this service.

T.A

1 year ago
rating 5.0
Kim was very friendly and sweet, Great costumer service. She got me in and out fast. Very clean place. They do have military discount, which is awesome! My sister told me about this place, she had her things here for over a year. (Update) I had been here for a year with no problems. The security FBI status LOL. I would be back if needed again.

Brandi Jones-Shaw

1 year ago
rating 5.0
From start to finish, nothing but the best experience! Jessica was very helpful and professional. Her friendly personality made the experience easy to get through. I like the storage unit because it is very clean and easy to get to with the elevators and carts they have available. I was pleasantly surprised by the cost as well, great deal!

Damond Hendersn

1 year ago
rating 5.0
Love this place!!! Always clean, the staff, Jessica and Amira, were always super helpful and informative!!! Wouldn't look anywhere else to store my valuables, and I'd come back in a jif!!!! Thank you guys so much!!! -Damond

GinaAndres Carter

1 year ago
rating 5.0
This place it's great if you are looking for a storege to keep safe your stuff. Super clean easy access and in top of that the lady's at the front desk are very friendly and always willing to help you with everything you need !!!!

David Risso

1 year ago
rating 3.0
Nice place, climate controlled units are great. The price constantly goes up though. Had storage here for about 2 years, and when I started the price was about $90 for a 10x10 unit. When I closed my account, I was paying $175 a month.

Darrell

1 year ago
rating 5.0
Great place to store your valuables. Safe, clean, easy access, and restrooms. Its a very modern new facility. Very tall ceiling height for extra room and square feet. The staff is the best I have ever had. Friendly and always helpful and big smiles

Rae McCormack

2 years ago
rating 5.0
We've had three different units here over the years. Clean, safe and well lit. Must enter a code to turn off the alarm before unlocking your unit. Pricing fairly reasonable with the first month free.

Black Knight

2 years ago
rating 1.0
Getting too expensive just to use their little space. They enticed you to use their storage at a lower price then keep raiding their prices to drive you away from them.

Darrell

2 years ago
rating 5.0
Great place to store your junk

john pablo

2 years ago
rating 5.0
Best storage in the area. The whole building is Bright and they playing music inside. not like the other storage.staff are really friendly and helpful. I recommend a1 storage

Anabel Cuenco

2 years ago
rating 5.0
Just started using this company, and first time using this type of service but so far so good ! Amazing customer service (like, above and beyond ). Have not had any issues thus far, and process is quite easy . Good quality units , comfortable to use , and has very convenient operating hours.

Roy Baggay

2 years ago
rating 5.0
Jessica is always helpful and very professional. I would recommend her to all my family and friends.

amaliabere arroyo najar

2 years ago
rating 5.0
The Customer Services from both employees was excellent. They were very professional, efficient and patient. Therefore, I enjoyed the contracting of a unit. congratulate them. Sincerrely

tyson porlas

2 years ago
rating 3.0
Here are the highlights. Nice newer facility, reasonable prices, extra security in place to restrict entry, and sub par customer service.

Michael B. Medina

2 years ago
rating 5.0
Very Convenient for me due to location and courtesy of the staff......I give this facility the highest STAR !!!!!

Jeanette Escobedo

2 years ago
rating 2.0
You have gotten way to expensive, We bought a shed and in two in half years it's paid for itself. Your taking advantage of our military with such high prices.

Leonel Flores

2 years ago
rating 5.0

David Risso

2 years ago
rating 4.0

David Faerber

2 years ago
rating 5.0
Excellent customer service, professional staff. Cleanest storage unit facility I have used

Gabby Munoz

2 years ago
rating 4.0
The ladies who worked the front desk were friendly and made the move in and move out process easy. I had my unit for about 6 months and my rent went up about 6 dollars for the last month. I did see a cockroach on the hinge of the door to my storage unit about two months into my stay, when I notified the front desk they said they spray regularly and have no way of controlling what other people bring in. I think it would have been nice if they waved my rent for that month but they refused because they can spread things like salmonella. I did not see any cockroaches during move out.

Sharon Friendly

3 years ago
rating 5.0
I had specific needs for storage. The space I required was originally not available. Karen called me as soon as she knew a space was opening up. I lived over 100 miles away but she gave me time to arrange to see the space. I really appreciated her flexibility to work with me. There was a nice area for my two PODs to be unloaded without interfering with any other customers. All in all, I am a happy camper!

Juan Moreno

3 years ago
rating 4.0
Very nice place very clean, good person to help you out...

Phillip Hornick

3 years ago
rating 5.0
Karen was very professional she made my visit go fast and I was in my unit in less than 15 minutes good priced clean place looks like a professional place

Dustin Lametti

3 years ago
rating 5.0
These storage units are conveniently located in close proximity to the main thoroughfare!

Jon Alva

3 years ago
rating 5.0
Gets the job done. Facility is clean. So far so good.

Sally Amin

3 years ago
rating 5.0
I used it to store my furniture for 3 months. It is very clean place to put your furniture in and this what I was most worried about when I was choosing between different storages. The staff there are very friendly and nice.

David James

3 years ago
rating 5.0
Needed a place to store a student's belongings, during Summer break from UCSD. The first place I called demanded a 6 month committment, with a higher than advertised price. I should've called A-1 Self Storage in Mira Mesa first. They had a special low rate for the first month, and were very easy to deal with. The manager Karen called me back, explaining the rental process, and the 5x5 unit she said I would need from my description of items. The facility is very clean and modern, and we had no problem reaching our 3rd floor unit by elevator. They have video surveillance of the main doors, and elevators are controlled by personal access code. Our unit even had a view of a canyon! Jessica in the office was very friendly and efficient, again explaining everything. I had done most paperwork online, so the process went quickly. You do have to purchase their lock, but the price was reasonable. They also want you to have some type of insurance coverage on the contents. When we needed to extend the rental for 10 days, they only charged for those days, instead of for an extra month. Jessica made the leaving process painless, again displaying friendly professional demeanor. She thoughtfully called me to make sure everything was okay, when I did not stay waiting in line at the office, knowing I planned to return the next day anyway. I rate this experience at 5 stars.

Teresa

3 years ago
rating 5.0
Kim was very friendly and sweet, Great costumer service. She got me in and out fast. Very clean place. They do have military discount, which is awesome! My sister told me about this place, she had her things here for over a year. (Update) I had been here for a year with no problems. The security FBI status LOL. I would back if needed.

Deanna Dave

3 years ago
rating 5.0
The personnel is always friendly and helpful. The facilities are always clean, easily accessible and the best pricing in self storage that I've been able to find.

Matthew Jung

3 years ago
rating 5.0
Access til 10pm.

Randy Ketchum

3 years ago
rating 5.0
There is one word to describe this site: Family. Every time I visit this site it's like visiting family. This is how they treat their customers and this is the level of service you will receive. They're a helpful, courteous, professional, and friendly staff. I'm very happy I choose this site. If they don't win the Facility of the Year award for 2016 I'll be personally calling the President of A1 Self Storage.

Pedro Cuatrecasas

3 years ago
rating 5.0
Signing up was so simple, or it was made simple by the staff! I was able to do everything electronically! Although some of the forms were complicated, and I had to look up some info, the person on the phone walked me through the process unbelievably patient and helpful. The facility is not only great, but it is being managed by people who know what they are doing and are very anxious to please their clients....I am very impressed by the experience, and it is important since I intend to use the storage for years to come. Signing up for our third large room in this facility was equally simple and painless! Very good management!!! Pedro

Michelle Murphy

4 years ago
rating 5.0
Great service, affordable and awesome units.

Roseanne Rivera

4 years ago
rating 5.0
Had my stuff stored here for about a year and a half. Never had any problems. The staff are always friendly and helpful. I forgot my passcode to use the elevator and they helped me with no issues. Definitely will come here again if I need any storage needs!

Mark Molitor

4 years ago
rating 5.0
This place is awesome! Very friendly and helpful staff. Quick processes to rent or cancel a unit. Very clean and is air conditioned. There is a variety of unit sizes available and each building has a security system. Furniture moving equipment is also offered by elevators...when people put them back. ;-) Overall experience is an A+! My only suggestion would be to have a few small trash cans available. When moving stuff in and out you occasionally have a soda can or bottle of water. It would be nice to have a place to discard them. ;-) Oh! And it's conveniently located across the street from a Uhaul facility!

Kory Coronado

4 years ago
rating 5.0
Perfect unit, good price, ultra helpful staff!

Pete Mann

4 years ago
rating 5.0
Great experience. Karen and Jennifer were very helpful getting the right size storage unit I needed.

Law Center

4 years ago
rating 5.0
I had a tremendous experience with this location. Service was first class and units were very clean. I would use their service again in a second should the need arise!

Richard Mendoza

4 years ago
rating 5.0
great customer service. very helpful and friendly. recommend them to anybody looking for any size storage, they will call you as soon as the right unit becomes available.

Jessica Chen

4 years ago
rating 5.0
Jennifer was extremely helpful, answering all our questions and giving us all the information we needed. We also got a wonderful space close to the elevator and got a great discounted plan! Service was absolutely wonderful!

Naomi Chavez

4 years ago
rating 5.0
Karen and Jennifer are truly helpful!!!! They changed me last minute to a bigger unit because we realized we got too small of a storage unit. It's a very clean and secure place! I would recommend this place to anyone that needs to store their belongings.

Ken C

4 years ago
rating 5.0
Rental was quick, easy and professional. Karen did a great job of explaining all of the options and whizzing through the simple paperwork. At first glance, complex seems clean and well-maintained. Pleasure to deal with people who do their jobs well.

Carla Haney

4 years ago
rating 5.0
Found via Yelp and rented 2 storage units online. Website is easy to navigate. There was a promotion for 50%-off the first month's rent so I called Customer Service to see if I could get the promotional price on two units. Customer service (through the 1-800 number) was friendly and patient - she waited on the phone while I completed and submitted the simple and intuitive online rental form - and I was able to rent two units with the promotional price. I did have to rent the units in separate transactions to get the deal, but the $$ I saved was well worth the extra 2 minutes it took to go through the online process twice. Jennifer (on-site) called in record time to confirm my rental - I was still on the phone making the second reservation! The facility is super clean, Jennifer is friendly and informative, and the location is great. I'm not sure what I expected, but so far the Mira Mesa A-1 has definitely exceeded my expectations. Definitely recommend.

Sophie Hertz

4 years ago
rating 5.0
Easy!

John Berry

4 years ago
rating 5.0
Karen is super! Super friendly, super helpful, super explanative. I'm glad I didn't rent anywhere else!

Zachary McGraw

4 years ago
rating 5.0
A-1 has a great facility with friendly staff. Storing things here is very convenient and painless. I can only recommend it.

Diana Hildebrand

4 years ago
rating 5.0
Excellent service from my first inquiry on the phone to the counter today finalizing my space rental. Karen was exceptional!

Georges Atthecove

4 years ago
rating 5.0
Jennifer was extremely professional, and efficient. Her descriptions of the units were very clear and precise. She got me in and out of the office very quickly, which I greatly appreciated. The customer service was exceptional! The property is also very clean and well kept.

Christine Lentz

4 years ago
rating 5.0
Kim and Karen were extremely friendly and helpful. It was a refreshing, fast, and very easy move-in process! The grounds and the particular unit I chose to rent were clean and well-maintained. There are carts available for loading and unloading items from the storage, which is convenient, and I feel like my belongings are secure!
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rating 4.5
58 Reviews
Write a Review

Jack J.

2 days ago
rating 5.0
Great customer service from start to finish. Pinky was very friendly and helpful. She showed me several sizes and even reserved it for me. Very clean, and...

joanna a.

1 week ago
rating 5.0
These guys have incredible service! I just got assisted by Chris renting out a storage unit and this is by far one of the best customer experiences I've had...

Sheena S.

4 months ago
rating 5.0
My husband and I stopped by to obtain info and advice on 2 different sized units. We were assisted by Grace who is the epitome of amazing customer service....
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  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat