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StorageMart

2277 Walters Rd, Fairfield, CA 94533

Office Hours
MON - THU9:30am - 6pm FRI, SAT9am - 5pm SUN10am - 4pm
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.6
Write a Review

Lawrence Gee

3 years ago
rating 5.0
My employer actually rents the storage units at StorageMart, but I had to spend a lot of time there moving things in and organizing the units (2 of them). I must have spent hours there each day for over a week. Madie took the time to walk to the other side of the lot to come talk to me to make sure all was okay and if I needed anything. She is a friendly person and always made me feel welcome each time I had to enter that gate. Being greeted with a smile each time I had to go put in the hours in the sun was always a stress reliever. I wish there were more like Madie in all the places I have to do business on a daily basis.

Rickey Peterson

4 years ago
rating 5.0
Wonderful people the best!!!

Kathy Hart-Watkins

5 years ago
rating 5.0
AAAA Excellent customer service, friendly and cordial management. Returning from out of state I had to get a bigger storage and they were accommodating with moving from one unit to the bigger and extending my access hours for a few days to get it done. They have all the supplies you need to make your storage neat and safe. All around great place to do business with.

djicu2 walker

4 years ago
rating 5.0
They are the best! The manager & her assistant know their business & are helpful to the point of really caring for their customers & I feel my property is safe there.StorageMart has reasonable prices too & everything is there that you need like boxes,locks,etc,etc. I am so sorry that some customers weren't pleased,I would be highly upset too if it happened me,but make no mistake anytime you leave your belongings in storage you take a chance, there is NO guarantee its going to be 100 percent safe. You have to buy insurance to at least compensate for some of the loss.With that said,I hope your experience with this facility if you choose will be the same as mine that's why I gave it 5 stars.

nina hubbard

3 years ago
rating 5.0
The onsite manager is great!

Angela Marie

4 years ago
rating 5.0
I've been with Storage Mart in Fairfield, CA on Walters Rd for almost 10 years now, and I must say that the customer service I receive from Rosalia (Mgr) and Maddie (Asst. Mgr) is exceptional. They keep the property very clean, safe and always make a point to make everyone who comes in feel like family. I feel good knowing that my things are kept at a place where the employees actually have their customers best interest.

Joseph Moreno

3 years ago
rating 5.0
I have been doing business with Storage Mart for a long time now. Storage Mart has been an exceptional company. I would highly recommend Storage Mart for all your storage and moving needs. They have a great selection of moving supplies. More importantly the customer service will set them aside from any storage facility in the area. Madie Navarro is an exceptional manager. If there was any question she was able to help. She was able to make sure I chose the right storage unit so I did not overpay. Overall she has made the site a very positive memorable experience. Thank You soooo Much!!!!!!!

Josh Carter

3 years ago
rating 5.0
Madie and her staff at Storage Mart are courteous, prompt, and professional. It amazes me they remember me by name and storage unit number and they always ask if I have feedback for them. The HR folks where I work can't seem to remember my name. The storage space is clean and well maintained and I do not feel the need to worry about the security of my stuff. I'll be a satisfied tenant in Fairfield Storage Mart until I find a house to put my things in.

Roxane Weeks

3 years ago
rating 5.0
Maddie is super nice at the front desk and she has amazing customer service skills. We have been using there facility for a year now and we have never had any problems. I give them a 5 star!!!!

Lorenzo G Thomas

3 years ago
rating 5.0
StorageMart is the best in my opinion. The manager, Madie took the time to get to know who I was and is always there and extremely helpful whenever I need to step into the office. Each time I enter the office and see Madie, I am always greeted with a smile and I know I will be treated with respect. Though she is always professional, you just get the feeling of it being personal for Madie. She talks to you and always makes you feel welcomed and seems to know the renters there. We won't store our stuff anywhere else. StorageMart is great and Madie makes it the best place to do business

Anthony Robinson

3 years ago
rating 5.0
Great service and the best prices! Madie the manger is awesome!!! I came in late as she was about to close, but she stayed late and went above and beyond to get me set up with unit. If you need a storage unit in the Fairfield/Vacaville area this is definitely the place to go.

Deborah Davidson

4 years ago
rating 5.0
I have been renting a storage unit from StorageMart for over seven months and have been very happy with the security, the cleanliness, but especially the staff. I was having a hard time making the payment this month, and both Madie and Rosalia bent over backwards to help me make payment arrangements in order for me to not have to pay late fees. I was so stressed out, and they talked to me, helped me to feel better, and lift the enormous stress I have been under. Thank you Madie and Rosalia for helping me through this most stressful time. YOU ARE THE BEST!!!!

Arnold Abille

4 years ago
rating 5.0
Awesome customer service. I remember needing a unit asap and Storagemart delivered. The people were very friendly and helpful in finding the right size for my things. When I no longer needed the unit, the exit was smooth and painless! I recommend this place.

Frank Tovar

4 years ago
rating 5.0
I had put down a deposit and arranged for an outside unit at another storage facility. On moving day I found out that facility had gave my unit away. I was in panic mode. I called Storage Mart. Madie was so friendly and helpful. She didn't have the size unit I needed but was able to give me a deal for the first month and assured me there would be a smaller less costly unit next month. I am very thankful for the friendly help I received. I felt more secure at Storage Mart. It is clean and well managed.

Robert Darnell

2 years ago
rating 5.0
Maddy was very professional, she runs a tight ship. She was understanding of my situation and made allowances. I appreciated everyone there.. I would recommend this place to anyone. Thanks Storage mart..

iguard security

3 years ago
rating 5.0
Madie the manager is awesome!! she is so helpful and accommodating our every need. if she leaves sorry to say we will leave with her. we have never been so well treated as a customer anywhere else!!

melvinque holman

3 years ago
rating 5.0
Awesome customer service! Madie, the manager, always looks out for the best interest for me. She is friendly and shows a great attitude regardless of how busy business may get. Also they have great move in deals and referral discounts. The facility is always clean and secure. I would definitely recommend this place to potential customers.

raya hope

3 years ago
rating 5.0
I can't say enough good things about StorageMart. I have been there for nearly 3 years. The exceptional staff has been more than helpful especially the manager Madie. The property is always clean thanks to JP the maintenance man and I can feel confident my belongings are secure and safe. I wont ever rent anywhere else!

God Of Souls Essence

3 years ago
rating 5.0
My first time going to storage mart I was welcomed and shown a unit vastly. I had a unit with hour and was taken care of with phenomenal customer service and I left feeling satisfied with my choice and secure. Madie Navarro the manager at the facility is amazing, she made me feel at ease , comfortable and shes great at relating to your needs, no matter what I've needed she finds a way to be a great support system on her own for her customers. She has helped take care of switching units when I needed to downsize and she continued to be a big help throughout my stay with the company. I would recommend storage mart in Fairfield,ca you and your family cannot go wrong if you want your safe keeps with a company who cares for their customers. I definitely would return if I need a unit again.

Tracy Bernstein

2 years ago
rating 5.0
Maddie the manager is great superb customer service !

Mr. Miller

2 years ago
rating 5.0
Best prices in Solano County

John Moore

2 years ago
rating 5.0
Maddie is a great manager: professional, courteous, knowledgeable and always goes above and beyond!!!

C Clay

2 years ago
rating 5.0
The lady manager is awesome ,helped me out even had listen to my personal problems and gave good advise all while waiting on my paperwork and things to be comppete.i was there late tonight once and was suprised to see she came to see everything was ok because it was 1 am and someone from. Corporatebsaidbthey seen someone there on the cameras so it very secure to.

David Townsend

2 years ago
rating 5.0
Fair prices and excellent customer service!

Teresa's YT

1 year ago
rating 5.0
Madeline and Jason are the greatest! Moving is very hard as it is, but having people like Jason and Madeline to help , makes the moving less stressfull. I had to move my items out of my place in two days....... Madeline made sure that I had access to my unit even tho they were asphalting their whole parking lot! Jason made it easy to understand the paperwork that you have to fill out and is very patient. They also let me use their dolly so that I could move my heavy things in storage. They are a great team! Oh by the way, the best part of the whole property is their access gate! You've got to see it, really you do. Kudos to Storage Mart!

Harpreet Singh

1 year ago
rating 5.0
Manger Madie is soo nice i never meet someone so down to earth, she helped us so many time

runamok live free

1 year ago
rating 5.0
Maddie is awesome !! Did i mention how great she is and when i was late due to personal issues she made notes on my account to make sure i wouldn't loose it and gave me time to get payment together without the fear of worrying about loosing my life long possessions, the stress relieved from that made it much easier to think clearer about what i needed to resolve in my personal life and get payment for my monthly storage dues. Only thing was the asphalt construction that restricted access to units without notice ahead of time made me feel a little upset knowing i needed access because of my belongings needing stored and out of where they were needing to be out by happened to be the same time there was no access so with prior ahead of time having good enuff notice could have made arrangements to do sooner ,i then took a breath and relized not every thing in life is perfect and things do come up and you have to make decisions quickly so in this case there wasn't enough time to inform everyone with as much advanced notice as we customers would like but it could be fixed and delt with so just like when i without noticed notified her i couldn't pay my storage rent without any advanced notice she delt with it came up with a solution and happily went on about her daily buisness while being in a suprised situation like us customers with such short notice to the asphalt construction. Only difference in all of the mess storage mart gets there late fees while we don't get anything from the inconvenience and no access to our belongings during the time of construction, totally not maddie's fault but the corporation itself should think about how that's the unfair part of buisness there doing and should do something for the loyal customers and customers in general since we pay for our inconveniences by late payment and they pay nothing for ours, the customers who make them the buisness they are because without us there would be no such thing as them . Maddie i thank you and hope corporate gets the point of this review and sees how they can be a better business to there customers and how customers pay for there inconveniences they do to the buisness. Maddie deserves a raise for what she does and for the backlash and bull she has to deal with because of the companys policy and ways of buisness. Hope this review does justice and hope all who reads this gets what they needed to Hear and helps decide on how great or not so great of a storage place this is . As always have a great day and always know it is you who can make every day a great day and only you can make any day a good or bad one . Thank you maddie . Mr.c

david clark

1 year ago
rating 5.0
Madi was very good to us, our 1st month was free and then they were doing road work last week and was very apologetic. We will be back for any future storage needs.

Allica Nichols

1 year ago
rating 5.0
I love being apart of the company

Tiffany Pugh

1 year ago
rating 5.0
A great place for a great price. The facility is visibly old, but it is clear that there is continuous maintenance to enhance the property. Jason was a very pleasant and welcoming agent. He made sure we were more than happy with our rental and was VERY thorough with discussing the policies. This is an initial review, update in a couple months!

Janelle Evgers

1 year ago
rating 5.0
We had to move very last minute. Anything that could go wrong in the move did. When we got to storage mart maddy saw our distress and did everything possible to reassure us even though it wasn't her problem. She checked us into our unit with quick efficiency. She was so friendly and helpful. And even checked up on us the next day even though it was her day off. Jason also was so helpful and ready to help when needed. It was nice to have such nice helpful people at the end result.

Roshni Kumar

1 year ago
rating 5.0
Very clean facility. The asles are clean, office is very clean and well kept. Jason is very professional and kind to our need. He made us feel safe with our things in the storage. Sign8ng ip process was fast and location is great. Been to 2 other storages in fairfield chose this one because it is very clean and Jason had excellent customer service. Thanks Jason

Amber Burney

1 year ago
rating 5.0
I had great help by Raul. He was extremely helpful with finding & getting my husband and I the right deal for a storage. We really appreciate it & would definitely recommend Storage Mart to those who are looking for a storage.

Faith Blessings

1 year ago
rating 5.0
I recommend storagemart because they are really friendly and help you with all your storage needs...

Crystal Conway

11 months ago
rating 5.0
Honest and very good customer service skills

Patrice Morris

10 months ago
rating 5.0
Extremely happy with the service I received. Both members of the staff went above and beyond to insure everything was in order. I would highly recommend StorageMart in Fairfield!

Fizzbee Radley

10 months ago
rating 5.0
When I decided I needed a storage unit, there were hesitations. I was worried about safety, security, spiders! and an overall feeling of dread. I visited several other storage places and my concern started rising that I wasn't going to find somewhere that would meet my requirements. Then I found StorageMart. The staff were extremely helpful, very friendly, and the units were clean and just what I needed. For a first time storage unit renter, I would recommend that this is definitely the place to go!

Patrice Morris

10 months ago
rating 5.0
Extremely happy with the service I received. Both members of the staff went above and beyond to insure everything was in order. I would highly recommend StorageMart in Fairfield!

Jeannie Alterio

8 months ago
rating 5.0
I am a new customer of storage mart and want to thank them, especially the manager Maddie (sp?) for her help, great customer service and professionalism. She made the decision to rent a unit so much less stressful, I am thankful.

Dawn Lightfoot

8 months ago
rating 5.0
The staff is exceptionally kind and considerate here! They treat you like family, it's amazing! Maddie, the manager is always very kind and extremely helpful- she seriously goes above and beyond for her customers. If I ever needed to store items or a vehicle again, I would definitely go back to storagemart!

Cliff Hazelton

7 months ago
rating 5.0
I really like StorageMart, they have good prices for their storage, they keep it clean, security is excellent, it's well-lighted, and they keep the Tweakers to a minimum. Madie and Jason are really good managers there, always helpful. Highly recommended.

Tatiana Nelson

6 months ago
rating 5.0
Dakota did a thorough job at answering any questions I had. Friendly customer service and they have good rates

James Boubonis

5 months ago
rating 5.0
Good, secure storage facility. Rules and costs are straightforward. Staff is courteous and helpful.

Leaj Cosico

4 months ago
rating 5.0
Jason and Maddie were so helpful and super friendly. Thanks for taking care of me! Great location, very convenient to Travis AFB. My storage unit was clean and ready to go. Easy to set up online payments, and rents month to month, perfect for my needs.

felice campos

5 months ago
rating 5.0
Amazing customer service. The people that work there go out of their way to make everything you need is taken care. My other storage at a different location could learn a few things.

Sherry Moreno

2 months ago
rating 5.0
Excellent customer service. They strive to make the process a positive experience. They keep the area clean and we'll maintained. Should the need arise I will utilize their service once more. Thank you !

Young And the Restless

1 week ago
rating 5.0
Great place, everyone is friendly and helpful. Very clean facility!!... indoors and outdoor storage.

Andy V

1 year ago
rating 4.0
The lady at the front is one of the best gals out there. Really tries to help you out and makes everything really smooth. We got an indoor unit and there was no evidence of rodents on my stuff and the indoor unit yeah on paper looked small but they don't tell you that your roof is damn near 10 feet high so you can actually fit a ton of stuff. My only gripe is that some times the gate keypad would absolutely refuse to let me through but the lady up front kindly let me through with no hassle after a quick ID check

Martin Monroe

1 year ago
rating 4.0
Great hours but watch out for the creepy night watchman.

Cyndal Mackert

5 months ago
rating 4.0
The Assistant Manager Jason is very very helpful. He even stayed a little late on a Sunday to transfer me to a bigger storage unit because I was unable to make it back to transfer my unit on Monday. The grounds are kept very clean. The only complaint I honestly have is that the light for the storage units is not located in the very front of the units. They are located a little to far back away from the door so of your storage unit is full you cannot reach the light string to turn your light on or off

Steven Case

5 months ago
rating 4.0
just got this storage unit so the quality i can't attest to but the convenience with signing up and getting my unit & pass code was very efficient, quick & -painless. I appreciated that very much!

April Warn

11 months ago
rating 3.0
Very cheaply built with very min security for such a high price

Kathryn Goss

1 year ago
rating 1.0
They raise your rent without telling you do construction without letting you know ahead of time so you can make arrangements Natalie she's very nice but still does not inform you on the plans of the storage units
See all Reviews
rating 4.5
45 Reviews
Write a Review

Yobana G.

2 months ago
rating 5.0
My husband and I were looking for a storage to store some of our belongings and after reading all the reviews I decided to give it a try and call after...

Sivaun W.

4 months ago
rating 5.0
Maddie has excellent customer service. I have been a frequent customer of this facility. They make moving in and out easy. Thanks again Maddie!! -Sivaun W.

M C.

1 month ago
rating 1.0
Used them for 3 months and rats completely destroyed and chewed up all of my stored items. Please do yourself a favor and pick a different storage!
See all Reviews
  • 24 Hour Access Upon Approval
  • 24 Hour Cameras
  • Boxes & Supplies
  • Bright LED Lights
  • Carts & Dollies
  • Delivery Acceptance
  • Drive-up Access
  • Exterior LED Lighting
  • Gated Entry
  • Indoor Vehicle Storage
  • Interior Hallway
  • Online Bill Pay
  • Online Rental
  • RV, Car, Boat
  • Rental by Phone
  • Roll Up Doors