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StorageMart

5115 Clayton Road, Concord, CA 94521

Office Hours
MON - FRI9:30am - 6pm SAT9am - 5pm SUN10am - 4pm
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.2
Write a Review

Kay Taylor

3 years ago
rating 5.0
Very clean, efficient, friendly... everything you want in a storage unit.

Jeffrey Bell

2 years ago
rating 5.0
I have always gotten extra great care here at StorageMart. Tim, the manager, has repeatedly gone out of his way to help me feel welcome and to have the services and storage resources that are right for me. I am very pleased and impressed. It is rare these days to find a business that puts such a priority on taking great care of their customers.

Ken Frey

2 years ago
rating 5.0
The staff at this facility is extraordinary! They are always very helpful when I have questions or issues with my account. They keep the facility in top-notch condition and I feel very comfortable that my things are securely stored here. Thanks!

Felicia Pye

4 years ago
rating 5.0
Beginning to end StorageMart and staff are great! Eden was wonderful in showing me units, explaining prices and sharing all of what StorageMart had to offer. I returned later to complete the rental papers with Tim and once again was very pleased with the customer service and professionalism that was displayed. Everyone here is willing to help and assist with all your needs while moving. You wont be disappointed when choosing StorageMart!

KM O

2 years ago
rating 5.0
I've been happy with this place. Was given 24 hour access which is very helpful.

Joanna Worman

2 years ago
rating 5.0
StorageMart in Norwich (formerly Big Box) is without doubt the best storage company I've ever used. Hassle free, helpful, super staff - and always a competitive rate, they work with your needs. Best guys in town.

Pete Keay

1 year ago
rating 5.0
I must admit to a personal bias - I have worked with the manager here (Tim Mauroni) while employed by the Mt. Diablo School District. On renting here, Tim led me through my options very carefully, determined that my needs were correct, explained my future options, and took me through all the paperwork ensuring that I fully understood each step. This a clean, well-maintained site...excellent security, flat carts available for moving multiple or bulky items, and as a bonus has elevator access. Overall, it earns the five stars posted.

Connie Summers

11 months ago
rating 5.0
Excellent. Best Storage facility in Contra Costa County. Thank you StorageMart.

bear w

1 year ago
rating 5.0
Great customer service and fair pricing

D Anderson

7 months ago
rating 5.0
Just moved to storagemart a couple months ago. I found they had the best prices and one of the more secure storages. The customer service has been great. I would and have recomended storagemart to my friends. Nothing negative to say, only positive experience thus far.

Pete Keay

5 months ago
rating 5.0
I must admit to a personal bias - I have worked with the manager here (Tim Mauroni) while employed by the Mt. Diablo School District. On renting here, Tim led me through my options very carefully, determined that my needs were correct, explained my future options, and took me through all the paperwork ensuring that I fully understood each step. This a clean, well-maintained site...excellent security, flat carts available for moving multiple or bulky items, and as a bonus has elevator access. Overall, it earns the five stars posted.

TecIT Solutions

5 months ago
rating 5.0
The staff here are amazing!

Nate R

4 months ago
rating 5.0
Miguel was super helpful up front. We just needed a month in between places and he made it as easy as possible. Convenient access. All good.

Pam C

2 months ago
rating 5.0
The staff is helpful, the manager on duty Kayley is polite and paying attention to the customers issues.. Tim, the store manager is very kind and try to assist customers. I had problems while storing my properties there. But, both managers, including the regional manager have helped me got out of all problems. Thanks for your help, Storagemart team, I appreciate it.

James Thompson

3 months ago
rating 5.0
Great customer service. Jason was able to answer all of my questions and get me set up with a unit in just a few minutes.

Pam C

2 months ago
rating 5.0
The staff is helpful, the manager on duty Kayley is polite and paying attention to the customers issues.. Tim, the store manager is very kind and try to assist customers. I had problems while storing my properties there. But, both managers, including the regional manager have helped me got out of all problems. Thanks for your help, Storagemart team, I appreciate it.

Nate R

4 months ago
rating 5.0
Miguel was super helpful up front. We just needed a month in between places and he made it as easy as possible. Convenient access. All good.

J Fazio

4 years ago
rating 4.0
I like the facility, clean and secure. Convenient location. Tim the manager is always helpful My only issue is that the price per unit goes up every three months. I am a long term user, I have 2 units and remain there because who wants to move two units. Please stop raising rates on long term, greater than a year at least, tenants.

Kathryn Fenton

3 years ago
rating 4.0
I rented online before seeing the facility and my only complaint was that it was advertised as first floor but the unit ended up being on the third floor which is slightly more inconvenient. All in all it was a good experience - the manager was very professional and knew is company's policies/rules inside and out.

Ann Tatum

5 years ago
rating 4.0
My first experience with a storage unit. I needed just a small space to store jewelry supplies & displays for the flea markets I do. I have a small indoor unit. I wasn't sure about getting an upstairs unit but I can park right next to the door, load and move things on their dollies, and the elevator is quick. It's not climate controlled but that doesn't matter for my supplies. The location is very convenient. Never crowded and has always been clean when I'm there.

sheilah

4 years ago
rating 4.0
The manager was very rude and he not very helpful. The lady that works on the weekend is very helpful and curteous. This is my second time storing in Storage Mart the place is clean. If not for the rudess of the manager everything is good.

David Mcmahon

7 months ago
rating 4.0
The service I got here was great , Tim was very helpful an got me in an out of there fast so I could get back to work , would recommend to any one looking for a storage , check this place FIRST

David Mcmahon

7 months ago
rating 4.0
The service I got here was great , Tim was very helpful an got me in an out of there fast so I could get back to work , would recommend to any one looking for a storage , check this place FIRST

Kim Adkins

1 year ago
rating 3.0
It seems to be an okay place...The only thing is, is that my storage is on the 3 rd floor and I went on a hot day and it is so Hot inside especially on the 3 rd floor....my friend has a storage on the 2 and floor at another storage facility and hers is air conditioned.... So I really wish this place was air conditioned....one more thing is the guy who works in the office in which people have to deal with for rentals and payments, isn't very friendly....he rubbed me the wrong way...it almost made me decide to go some where else, but I didn't.....

Carlos Cruz

2 years ago
rating 2.0
Poor costumer service. I got there 15 min before closing time, and the guy said that he couldnt help me because it was too late.

Laura McDowell

3 years ago
rating 2.0
the unit itself is exactly what you might be looking for in a mini storage. clean, personal lighting, secured and semi private. HOWEVER THE STAFF AND THE ADVERTISING ARE AT TOTAL ODDS WITH EACH OTHER. I rented here because it said 24/7 access (by reauest) THAT IS A COMPLETE LIE I HAVE EVEN ASKED (AKA requested it) AND STILL GET TOLD IT IS NOT AN OPTION. AND online it says till the 6th becore locked out. Tim gives you till the END OF THE FIRST... well today is the SECOND AT 1041 am AND WE ARE ALREADY LOCKED OUT. SO I FEEL HORRIBLY BAD FOR THE PEOPLE THAT GET PAID ON THE 3RD or any day that is not the 1st.... then we are all stuck paying for however many days each amd every month that we are unable to access our unit. As if it is not bad enough that Tim and his sidekick are out POLICING all tennants, complaining about use of hand carts, or visits per month others have or (the WORST) TIM CUSSING AT RENTERS FOR HAVING AN ARGUMENT ON PROPERTY!!! THE ARGUMEMT WAS BECAUSE SOMEONE (other renters that are ALWAYS BUDDYING UP WITH TIM) pushed their vehicle and that vehicle is not a stick shift so something got broekn when they did thay- and the couple was arguing because one lost the keys... because TIMS friends moved a vehicle (without permission and SNAPPED something on the couples suv) TIM then seizes this time to YELL AMD CUSS AT THEM SEPARATELY. I PERSONALLY SAW THE POOR GIRL MINUTES LATER amd she was BAWLING!! And yet he just sat thefe GLARING UNTIL SHE PULLED AWAY.... IF YOU ARE NOT 100%PERFECT OR IF YOU HAVE A 9-5 JOB FO NOT REMT HERE HIS ROID RAGE WILL GET YOU YELLED AT OR WORSE....

William Estes

1 year ago
rating 2.0
Rented a unit there for a number of years and I moved due to Rodent issues within the unit. My unit was located on the ground floor and there is a car permanently parked in front of my unit which made access to the unit difficult particularly when loading and unloading items. I complained to management with no results. I found out that the cars owner apparently resides within one of the units. In addition, even though , I was a long term renter they continually increased the prices without any justification. I moved back to Public storage where the units are cleaner and the management is far more accommodating .

dav dee

5 months ago
rating 1.0
Sorry, but my experience at this particular facility wasn't the best. On occasion, the manager and another fill in employee were rude and ' short fused'. More than once. Not good! I understand everyone has bad days, but not when you're in customer service. You suck it up!! I don't know if these guys are still there, but they definitely should not be dealing with the public. Just being real here..
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rating 4.0
26 Reviews
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Ave L.

2 months ago
rating 5.0
I've been a StorageMart customer for over a year. I just cleaned out the storage because I no longer need it. I would recommend StorageMart because Tim and...

Amber S.

3 months ago
rating 5.0
My dad had a storage unit here and my sister and I had to deal with it for him. Tim and the other staff were very helpful in the entire process. Dealt with...

Kathy B.

3 months ago
rating 5.0
This is by far the best self storage ! Best customer service , friendly staff, clean facility best hours around. This is my second time using storage mart...
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  • 24 Hour Access
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